General terms

General terms

General terms of Hotel Capri Plovdiv

Accommodation – Departure of the hotel

Check in from 14.00, Check out until 12.00. Early check-in or late check-out is possible depending on the hotel’s occupancy.


The hotel accepts the following credit cards: VISA, MASTER CARD and AMERICAN EXPRESS and Maestro / Borica
Bank transfer should be translated into:
Beneficiary: “HOTEL GABI 1” Ltd.
Societe Generale Expressbank
IBAN: BG18TTVB94001527936399

All cash payments should be settled at the time of check-in, and all extra charges when leaving the hotel. If you would like the invoice to be issued to the Company, please provide the company name, address and VAT. If you are not the owner of the credit card you wish to pay, you must fill out an Authorization form and send it to the hotel together with a copy of the person’s face and back of the credit card with a signature and a copy of an ID with picture of the cardholder, as required by the bank. We will send you this Authorization form.

The currency used in all invoices is Bulgarian leva (BGN).

Booking guarantee

All reservations must be guaranteed by the company or the guest with a valid credit card. Unguaranteed reservations will be automatically canceled on the day of arrival at 16.00.

Reservation procedure

Reservations made can be canceled until 24 o’clock. before the date of arrival of the guest. In case of later cancellation, the first night will be charged. In case of no-show, the full amount of the reservation is charged. In cases of force majeure, such as flight cancellation, etc., we release our guests from a penalty fee. All NON REFUNDABLE reservations can not be canceled or modified.

Children aged 13 and over: are charged as adults.
Pets are not allowed in the hotel.

We will not disclose your personal information to third parties without your consent.

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